Shipping policy

PROCESSING & SHIPPING TIMES
  • Orders are processed within 1–2 business days of purchase.
  • Orders made on weekends or holidays will be processed the following business day.
  • Delivery estimates vary depending on the shipping service chosen at checkout.
SHIPPING RATES

All shipping fees are calculated and displayed during checkout.

DELIVERY ESTIMATES

Standard Shipping: 3-5 business days

Expedited Shipping: 2-3 business days

Estimated delivery dates may shift due to carrier issues, weather, or other unforeseen circumstances.

ORDER TRACKING

Once your order is shipped, you'll receive a tracking number via email. Please allow up to 24 hours for tracking updates to become available.

Once an order is placed, changes may be limited.

ORDER MODIFICATIONS, CANCELLATIONS & ADDRESS CHANGES

Once an order is placed, we cannot guarantee the ability to modify the order, cancel the order, or make any address changes.

  • To request a modification, cancellation, or address change, please contact support@tieronecarcare.com as soon as possible.
  • If the order has already been processed or shipped, changes will not be possible.
  • We cannot be responsible for incorrect addresses entered at checkout. If a shipment is returned due to an invalid address, additional reshipment fees may apply.

FREE SHIPPING

All Orders $75+ Ship Free!

CUSTOMER SUPPORT

Have questions? Our team is here to help—fast, friendly support when you need it.

SECURE PAYMENT

Your payment is securely encrypted and processed through trusted, industry-leading platforms to keep your information safe.